The
term social marketing has been used to describe two different things. The first
thing it is used to describe is a process of marketing to improve the social
condition of the world. The second definition is used to describe the process
of using social networking sites and online tools to market a company. I will
be using the second definition as my focus for this article.
Social
marketing made a big splash in the world of Internet marketing just a few years
ago. New Internet activities like blogging, video clips, and other viral
marketing devices caught on quickly, and soon outpaced established online
advertising methods like keyword ads and banner ads. Because of this new trend
in online advertising, many companies have begun to broaden their marketing
campaigns to include social marketing strategies.
Facebook,
Twitter, Foursquare, and GoWalla
These
social media sites are receiving the most attention these days from online
marketing experts for companies large and small. The power to influence yielded
by these websites is immense. There are many excellent articles that have been
written detailing good methods and strategies to employ for companies large and
small who desire to engage the public using these sites. Even if you're not
actively marketing your company on these sites, it's important to maintain a presence
on them so that you can monitor what is being said about your business and
about your competitors.
Blogging
Blogging
is still one of the most popular social marketing strategies currently being
used by companies and websites to attract customers and web traffic. Blogging
is a web log that provides readers with a periodic posting of information. This
information is written by a topic expert and usually relates to the focus of
the website or a company's products and services. In order to be successful, a
blog needs to be formatted as a discussion or informative article, it needs to
include links to the site's product and services pages and it needs to offer a
way for readers to leave their comments and carry on discussions with the blog
writer(s).
Viral
Video
Another
popular form of social marketing is the use of video. This marketing strategy
involves uploading fun or interesting video clips to a website, such as YouTube
and Vimeo in the hopes that people will like it and tell other people to view
it and pass it on. This creates word of mouth advertising that can spread like
wild fire. Think about the effects of some of the popular videos that you know
of ("Charlie bit my finger!", "United Breaks Guitars", and
a host of others. Videos, when they're effective and truly go viral can
generate millions of views.
eBooks
An
older, but still effective form of viral marketing is the eBook. An eBook is
basically a short manual or basic "how to" guide that is offered free
of charge to people who complete a requested task. For example, you can offer
an eBook to people who sign up for your website's newsletter or who enter a
drawing on your site. The main purpose of giving away an eBook is to attract
people to your website, however, it can also help you to develop an opt-in
mailing list for your company. In order for an eBook to be a successful social
marketing tool, it will need to provide valuable information.
Social
marketing online is an ever changing, evolving landscape. It's important to
engage, participate, and monitor what works and what doesn't work. Most
importantly, social marketing allows your company to have a direct link with
customers and potential customers. It allows you to directly engage your niche
audience and strategize a method to reach them that is beneficial for your
company and for them as customers.
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